Does Turville Bay file claims to my health insurance for the services rendered? Turville Bay files insurance claims, but the prompt full payment of the account remains the responsibility of the patient. Though we may accept payment directly from an insurance company, any amount billed but not paid by insurance is the patient’s obligation. Health insurance contracts are agreements between the insured and the insurance company. Please pay the remaining balance and contact your insurance company if you believe there is an error with the claim. Is Turville Bay Radiation Oncology a Medicare provider? Turville Bay Radiation Oncology Center is a participating provider of Medicare and accepts assignment on all Medicare charges. We agree to accept the Medicare allowed amount as full payment for covered services. We file all supplemental insurance claims for processing. Medicare pays 80% of the amounts allowed for covered services. Patients are responsible for the remaining 20% of the cost. Patients are responsible for any routine, preventive care or services not deemed medically necessary by Medicare. Some supplemental insurance policies may cover these costs. Medicare Part B Website Can I make payment arrangements if I am unable to pay my bill in full? Payment is due within 21 days of the patient balance appearing on the statement. If you need assistance in coordinating payments, our Billing Coordinator will work with you to arrange a payment plan. If there are special circumstances requiring financial assistance, the Billing Coordinator can speak with you about Turville Bay’s Uncompensated Care Program. Turville Bay Uncompensated Care Application Why did I receive two bills for my radiation therapy treatments? Some Turville Bay Radiation Oncology patients may receive two bills, depending on where the services were provided. SSM Health St. Clare Hospital - Baraboo – bill for services performed at St. Clare SSM Health St. Mary's Hospital - Janesville - bill for services performed at St. Mary's - Janesville Turville Bay Radiation Oncology Center – bill for services performed at or by Turville Bay
